Teach sorting, filtering, and pivot tables before advanced formulas, then introduce repeatable dashboards. Pair each step with a real deadline, like end-of-month close. Show a macro or automation only when it removes recurring drudgery. Celebrate a tiny time savings publicly, reinforcing that small, reliable wins compound into meaningful operational leverage.
Craft episodes that tame notifications, model channel etiquette, and speed decisions with threads and reactions. Demonstrate message triage using filters and do-not-disturb windows. Include a two-minute script for escalating issues clearly. Reduce meetings by guiding teams to resolve known questions asynchronously, then encourage reflection on reclaimed focus time and calmer project rhythms.
Guide users to write actionable tickets, add clear acceptance criteria, and estimate responsibly. Use a mini-case where ambiguous tasks stall a sprint, then fix them live. Show board hygiene rituals that take five minutes daily but prevent weeklong confusion. Finish with a retrospective prompt that inspires continuous improvement without heavy ceremony.
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